How to Receive 277/999 Files in AlohaABA from Availity
277/999 files refer to the validation of your claims submitted to the clearinghouse and payer. The 999 file confirms the claims were sent in the right format, and the 277 file tells us whether each claim was accepted or rejected for processing
As of July 2025, Availity users can enroll to receive their 277/999 files in Aloha. This will enable users to view whether claims are accepted or rejected directly in Aloha.
How to Enroll in 277/999 Files in Availity
1. While logged into Availity, go to Claims & Payments
2. Select EDI Reporting Preferences
3. Select your organization
4. Under file acknowledgments, ensure “Text” is selected
5. Under Implementation Acknowledgements, select positive acknowledgments to receive both accepted and rejected claims.
6. Select both X12 and Text under “format”
Statuses Displayed in Aloha from 277/999 Files
In Aloha, claims will appear as follows in AR Manager under Status
- Accepted (O): The claim was accepted by Availity
- Accepted (O/P): The claim was accepted by both Availity and the Payer.
- Accepted (Error-P): The claim was accepted by Availity, but rejected by the payer
- Rejected (O): The claim was rejected by Availity needs to be corrected before submitting again.
When claims are rejected by the clearinghouse, customers will click on the rejection and view the reason for rejection in Aloha without having to login to the clearinghouse.
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