Office Ally Integration

Office Ally Integration

Before you can bill through Office Ally, you'll need to complete a few steps. This process is fairly easy, the longest part of the process will be enrolling your payers to receive ERAs within Office Ally. 

  1. Create an Office Ally account if you haven't already done so.  
  2. ​Next, send an email to support@officeally.com and request for a SFTP account.

            Subject: SFTP Account Creation Request
            Dear Office Ally,
            I'd like to create a SFTP account.
                  Office Ally Username: 
                  Contact Name:
                  Contact Email: 
                  Software Name: AlohaABA
                  Form Type Submitted: HCFA


3.  AlohaABA will need this information to send and receive claim information. Forward the two emails with the credentials to your Customer Success Manager. The template that you can use for this email is at the bottom of this article.
4.  Some payers (ex: Medicare, Medicaid, Blue Shield, and Blue Cross) require pre-enrollment before you can submit electronic claims to them. Please check if any of your payers are listed under your state at this link here: Payer EDI Enrollment Forms and enroll in their EDI before you bill anything out.  You cannot bill out if an EDI is required for your payer.
5.  AlohaABA can autopost your ERAs. To take advantage of this feature, you'll need to enroll your payers in Office Ally for ERAs (to receive electronic payments). You can find the payer ERA enrollment forms at this link: Payer ERA Enrollment Forms.  They are listed alphabetically by payer.  If you cannot find a form for your payer, contact your CSM for assistance. Once enrolled, AlohaABA will be able to track and post your payments in AR Manager. The payor enrollment process can take up to 60 days and vary by payer. You can still bill and manually post payments while you wait to be enrolled. 

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