Office Ally Integration

Office Ally Integration

Please follow the steps below to complete your Office Ally enrollment as well as EDI and ERA enrollment.




Initial Account Set-up

Step 1:  Go to https://cms.officeally.com/AlohaABA and click Submit your claims today

Step 2:  Confirm you are signing up for Service Center. Click Next.

Step 3:  Enter the email you want linked to your account and click Next.

Step 4:  Create a username and password. Click Next.

Step 5:  Complete your profile with your contact and company details. Click Next.

Step 6:  Provide organization information, including type, number of NPIs, and claim volume. Click Next.

Step 7:  Your account is now created.

Step 8:  Open your email inbox and verify your email address.

Step 9:  After verification, you’ll receive another email confirming your account setup.

Step 10:  Log in and click Get started to begin onboarding.

Step 11:  Choose Create claims using my current system

Step 12:  Search for AlohaABA and select it as your claim software.
Step 13:  Select the claim types you’ll be submitting.  For most organizations this will be Professional Claims

Step 14: An SFTP setup request will automatically be sent to Office Ally. You’ll receive your login credentials within 2–3 business days.  

Step 15:  Once created, you’ll receive two emails with your SFTP username and password.  When you receive your login credentials, forward them to your CSM to connect your account.  

Info
Completing Office Ally enrollment will automatically enroll you to receive your 277/999 files back into Aloha.  277/999 files are directly related to the validation of your claims.  The 999 file confirms the claims were sent in the right format and the 277 files tells you whether the claim was accepted or rejected for processing.  This information can be viewed directly in Aloha.

EDI Enrollment

If you are using Office Ally as a primary clearinghouse and not just for ERA enrollment, double check to make sure you don't need to complete any EDI enrollments.  Do I need to complete EDI Enrollments in Office Ally? 
Warning
Reminder:  You cannot bill unless required EDI enrollments are completed.

ERA Enrollment

AlohaABA can autopost your 837 Files or ERAs. This is an itemized receipt explaining which claims were paid, denied or involve a client responsibility. 

To take advantage of this feature, you'll need to enroll your payers in Office Ally for ERAs (to receive electronic payments). You can find the payer ERA enrollment forms at this link: Payer ERA Enrollment Forms.  The Payers are listed alphabetically.  

Once enrolled, AlohaABA will be able to track and post your payments in AR Manager. The payor enrollment process can take up to 60 days and vary by payer. You can still manually post payments while you wait to be enrolled. 
Idea
ERA enrollment is not required, but highly recommended to save time when reconciling payments.


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