Generating Invoices (for Payers or Clients)

Generating Invoices (for Payers or Clients)

To access the Generate Invoice section, go to the Billing icon on the left hand side > Generate Invoice.



The top left corner has an option to generate an invoice for a payer or client.  

 In order to generate an invoice for a payer or a client the sessions must be completed and billed for within Aloha.   

By Payer: 

Payer:  Select this option for any payers that are private pay, school district, regional center or require an invoice rather than billing through a portal or a clearinghouse. 

  1. Select the payer from the drop-down menu.
  2. Select the parameters of your invoice.   
  • Invoice Format:  Standard Invoice 

  • From/To Date:  Date range to generate the invoice 

  • Client(s):  Select all clients under this payer that you are creating an invoice for 

  • Order by:  Select “date” or “billing code” as the order for itemized charges 

  • Description as:  Choose how to describe each charge line (e.g., Appointment Title, Client Name, Service Name, Service Name (Client Name).  Most of the time, “Service Name” will be the most appropriate. 

  • Document Format:  PDF or Word 

  • Tax ID and % can be kept blank for most invoices 

  • Top and Bottom Notes:  This is a section to include any personalized notes or additional information (e.g., due date, payment received by, where to make checks payable) 

  • Checkboxes 

    • Balance only:  Shows only appointments in which there is still an open balance. This will display anything with a balance, regardless if it is payer OR client balance. Appointments that have been paid and posted in the payment center will not appear. 

    • Include Appointment Time:  Includes the time as well as the date of service. 

    • Separate By Client:  If billing for multiple clients under the same payer, this will separate the invoice to group by client. 

    • Include Scheduled Appointments:  This will include appointments that have not been completed or billed for.  This option is not recommended; it is ideal to only generate invoices for appointments that have been completed and billed for within the Aloha system. This would mainly be used if generatinh invoices ahead of time (e.g billing a private pay client for the month of services in advance) 

    • Separate Invoice Number:  A separate invoice number will be created if multiple invoices are generated at the same time. 

  

By Client: 

Client:  Select this option if this invoice is for a co-pay, deductible, co-insurance or any other client responsibility.  In order to generate an invoice for co-pays, coinsurance or deductibles, the payment from the payer (insurance) should first be posted and the remaining balance transferred to client.  How to Add/Manage Payments  

 
  1. Select the client from the drop-down menu.
  2. Select the parameters of your invoice.   
  • Invoice Format:  Standard Invoice or Super Bill 

  • From/To Date:  Date range to generate the invoice 

  • Order by:  Select “date” or “billing code” as the order for itemized charges 

  • Description as:  Choose how to describe each charge line (e.g., Appointment Title, Client Name, Service Name, Service Name (Client Name).  Most of the time, “Service Name” will be the most appropriate. 

  • Document Format:  PDF or Word 

  • Tax ID and % can be kept blank for most invoices 

  • Top and Bottom Notes:  This is a section to include any personalized notes or additional information you would like to include (e.g., due date, payment received by, where to make checks payable) 

  • Checkboxes 

  • Balance only:  Shows only appointments in which there is still an open balance. This will display anything with a balance, regardless if it is payer OR client balance. Appointments that have been paid and posted in the payment center will not appear. 

  • Include Appointment Time:  Includes the time as well as the date of service. 

  • Client Responsibility Only:  Shows only the amount that the client is responsible for rather than the entire amount billed for the service. 

  • Separate By Service Name:  The charge lines will be grouped by service name 

  • Include Scheduled Appointments:  This will include appointments that have not been completed or billed for.  This option is not recommended; it is ideal to only generate invoices for appointments that have been completed and billed for within the Aloha system. 

  • Download as separate file per invoice:  If creating multiple invoices at once, this option will separate the downloaded invoices into separate files for easier distribution. 

 

Invoices do not save automatically in Aloha and must be downloaded after being generated in order to save and distribute to payers/clients.  A download icon is located in the top right corner of the generated invoice.  An invoice can be generated multiple times, so you can keep generating until it looks exactly the way you want it. 


    • Related Articles

    • Quick Books Invoice Report

      Aloha has released a Quickbooks Invoice Report as part of Release 2.6.6. Below you can find the definitions for the Report Parameters and Columns found in this report. Purpose: Billing Summary report designed to be uploaded into Quick Books online ...
    • FAQ: Client Profiles and Authorizations

      These frequently asked questions will help provide guidance as you troubleshoot through the client profile and authorization section of Aloha. Who is the responsible party? The responsible party is the person who can receive all medical and ...
    • Client Portal

      AlohaABA's client portal is a convenient way for the parent or any contact on the client’s contact list to access their child's schedule. Users can review, sign, and pay for appointments in the client portal at anytime from anywhere. How to Give ...
    • Preparing for Aloha's Insurance Billing Services

      Welcome to the Aloha family! We're super excited for you to move forward with using Aloha's billing services. Before you meet your assigned RCM manager from the Aloha Billing team, please complete the following steps: Required Steps to ensure ...
    • Staff/Client/Payer Management Overview

      Setting up Payers Pay close attention to this section, this will determine the methods and rates to bill each payer. You will have a few choices when adding a new payer and they are Insurance, Regional Center, School and other payers. Please make ...