
Note: Best practice is to ensure that a Lesson Note is
complete and accurate prior to Approving the Lesson Note and billing its
associated appointment.
There are instances in which a DC Lesson Note needs to be
corrected after it has been Approved.
However, if its associated appointment has been billed in PM,
the Lesson Note becomes “locked” from the “Unapprove” action. In these
scenarios, additional steps need to be taken in order to correct the Lesson
Note:
In PM: Navigate to AR Manager and locate the claim that has the
appointment/Lesson Note needing corrections.
In DC Web: Un-approve the Lesson Note needing corrections
In DC Web: Edit the Lesson Note as needed
In DC App: Staff who originally submitted the note will need
to re-sign the Edited note to attest that the corrections are true and accurate
In DC Web: Re-approve the note after it has been re-signed
In PM: “Fake Bill” the released claim to ensure accurate financial record-keeping