Releasing Claims
Releasing a claim makes the system think that the claim has not been billed yet. It does not release your claim in the clearinghouse, just Aloha.
To release claims, please use the following steps.
- Navigate to Billing > AR Manager
- Double click the payer name
- You should now see a list of all claims submitted for this payer. Search for the claim you would like to release
- Select the claim using the checkbox on the left.
- Once the claim selected, click "More" on the top right corner and select "Release."
Only one claim can be released at a time!
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