Client Portal
AlohaABA's client portal is a convenient way for the parent or any
contact on the client’s contact list to access their kiddos schedule. Users can review and sign for
the appointment at anytime from anywhere.
Steps to access client portal
- Navigate to www.alohaaba.com
- Sign in using the Login in the top right corner
- You should have received a new account email from your ABA provider with your login information. If you haven't received the email, please contact your ABA provider.
Viewing your schedule
Click the calendar icon on the left navigation menu or the
appointment card(s) on your dashboard.
View your authorization
Click on the area that says "contracts" to view the authorization
Signing for your appointments
Click
on any appointment on the calendar and click “Add your Signature”. Please note you can only sign for past
appointments. Sign in the signature box
and click “Add” when done
Pay your Balance
If your organization is using our Stripe Integration, you will be able to see an outstanding balance (e.g., co-pays, deductibles, coinsurance) and make a payment on the client portal.
This balance is only displayed as the total owed. Please contact your organization for an itemized invoice.
Balances cannot be paid on mobile at this time; please access AlohaABA through a desktop to make a payment.
How to Give Access to the Client Portal:
- Open the client
- Under the Personal Info tab > Contacts
- Add a personal contact
- Check the "Client Responsibility" box > Save
- Make sure that an email address is entered here. When you click "Save," that will send a link to the user to create their account and log in at www.alohaaba.com
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