Client Portal
AlohaABA's client portal is a convenient way for the parent or any
contact on the client’s contact list to see limited information in AlohaABA.
Accessing the Client Portal (for Caregivers!)
You should receive an email from AlohaABA to create an account with AlohaABA (this access is provided by the provider, not AlohaABA. For issues creating your account, please contact the organization providing services).
Dashboard
Once logged in, you can view:
- Upcoming appointments
- Appointments that have not yet been signed for
- Current authorization (contracts). Click on the area that says "contracts" to view the authorization.
Viewing the schedule
Click 
on the left navigation menu or the appointment card(s) on the dashboard. From here, view the appointments on the schedule.
Signing for Appointments
Click on unsigned appointments or any appointment on the calendar and click “Add your Signature”. Please note you can only sign for past appointments. Sign in the signature box and click “Add” when done.
You can sign for multiple appointments at the same time by clicking 
in the upper righthand corner and navigating to "Bulk Signature Update".
Paying a Balance
If your organization is using our Stripe Integration, you will be able to see an outstanding balance (e.g., co-pays, deductibles, coinsurance) and make a payment on the client portal.
The current balance can be accessed by clicking on the 
icon. From there you will see an itemized balance and have an option to make a payment.
This payment history can also be viewed here.
Balances can now be paid on mobile!
Granting Access to the Client Portal (for Admin!):
- Navigate to the Client Profile
- Under the Profile > Contacts use the
- Add the contact information for the person including their relation to the client. Make sure to enter an email address!
- Check the "Client Portal Access" box > Save. Once saved, a link will be emailed to the user to create their account and log in at www.alohaaba.com
Unlike adding additional staff, there is no charge to allow client portal access to parents or caregivers. Access can be provided to multiple caregivers for the same client or to the same parent of multiple children.