Client Portal
AlohaABA's client portal is a convenient way for the parent or any
contact on the client’s contact list to access their child's schedule. Users can review, sign, and pay for appointments in the client portal at anytime from anywhere.
How to Give Parents Access to the Client Portal:
- In Client List > Select the client
- Under the Profile tab, click the edit icon in "Contacts"
- Add a personal contact
- Select the checkbox "Client Portal" and enter an email address for this profile. Once you Save, a link will be sent to the user to create their account to log in at alohaaba.com
Parents: Steps to Access Client Portal
- Navigate to www.alohaaba.com
- Sign in using the Login in the center of the Aloha screen.
- You should have received a new account email from your ABA provider with your login information. If you haven't received the email, please check your spam folder first. If unable to find a link, contact your ABA provider to resend the login link to you.
Viewing your schedule
Click the calendar icon on the left navigation menu or the
appointment card(s) on your dashboard.
Signing for your appointments
Click
on any appointment on the calendar and click “Add your Signature”. Please note you can only sign for past
appointments. Sign in the signature box
and click “Add” when done
How to make credit card payments
Users can only make credit card payments through the client portal if a Stripe Integration is set up. Instructions for admin to set that up can be found here.
Parents can access their statements and make credit card payments by clicking on the Statements 
icon on the left hand side. You have the option to view your current balance and any payment history you've made.
Under Current Balance, you will see a breakdown of each service date, a description, the charges, and what is the client responsibility per service.
Sub Total is the total for client responsibility
Available credits are total payments made to your organization that have been logged in Aloha that have not been applied to any service dates yet.
Amount due is the remaining balance after payments have been applied.
Click the Make Payment button to make a credit card payment towards the Amount Due.
Please note: A minimum payment of $5 is required for credit card payments.Once your payment details are entered, click "Save" and that will submit your payment towards your balance. Done!
When you look at Payment History, the amount of each payment made will appear with an option to download a PDF of the payment.
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