Billing Overview
Billing Rules per Payer
Billing Rules are found under each Payer profile to customize specific billing requirements for that payer. To find the billing rules, navigate to the Payer List > select the Payer > and select “Billing Rules” at the top. Concurrent Billing Please ...
"Fake" Billing in Aloha
We refer to "fake billing" as any instance in which you are billing out insurance claims without a clearinghouse attached. The billing is "fake" because the claims do not actually go anywhere, but we are making Aloha think that they were billed out. ...
Correction after Billing the Wrong Payer
Eligibility can be confusing. It is recommended to complete eligibility checks through your payer or clearinghouse often. Sometimes medical and behavioral benefits are different so it is important to ensure that you are billing the correct payer and ...
Concurrent Billing Rules
Aloha has a Concurrent Billing Rule feature that allows you to overlap two services and only bill one in the overlap. When this billing rule is created, it will only bill one service in the overlapped time of the appointments. How to apply this ...
Releasing Claims
Releasing a claim makes the system think that the claim has not been billed yet. It does not release your claim in the clearinghouse, just Aloha. To release claims, please use the following steps. Navigate to Billing -> AR Manager Next, use the ...
Billing Overview
Getting Ready to Bill It is vital to have the correct information in the system to submit for billing. Make sure you have the correct Payer ID (double check in Office Ally Payer List) and have completed eligibility checks for your clients to ensure ...