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Recent Articles
Tracking Key Performance Indicators (KPIs) Using Aloha Reports
Aloha reports can be used to track common Key Performance Indicators (KPIs) across billing, accounts receivable, service delivery, authorizations, supervision, and staff productivity. Some KPIs can be viewed directly within an Aloha report, while ...Update Your SFTP Password in Availity
Your Availity SFTP credentials are used to connect Availity to Aloha for electronic claim submission. Availity may require you to reset your SFTP password periodically. If your SFTP password is changed or reset, the updated password will also need to ...Billing Statuses in AR Manager and Payment Center
Billing statuses in AR Manager and Payment Center indicate where a claim is in its lifecycle. The sections below explain what each status means and how statuses change as a claim moves through the billing process, including progression from the ...Aloha DC Release Notes 2.6.0
Aloha Data Collection Release 2.6.0 Notes We're excited to share the latest updates to Aloha Data Collection. This release includes enhancements designed to improve stability, performance, and the overall user experience, along with fixes for issues ...Release 2.19.3
Release 2.19.3 was released to our customers on September 24, 2026. We're excited to announce the following enhancements! Report, Profile, and Schedule Access We’ve made updates to user permissions to provide more flexibility and better align access ...
Popular Articles
BT/RBT Therapist [Basic Guide]
This is a basic guide to help therapists navigate AlohaABA. Typically therapists/RBTs will only have access to their own schedules and clients. These permissions can be customized and changed by your organization’s admin team. MFA Authentication Our ...Payment Center: Adding and Managing Payments
AlohaABA's Payment Center gives you the flexibility to add/edit new and existing payments and manage payer account balances under Billing > Payment Center. Auto-posting payments If you have completed your ERA enrollments, payments should start coming ...Setting up Staff & Client Logins
Creating a new staff login/account The staff's profile will need to be added before you can issue them an account: Add a Staff Click from the navigation bar Next click Security > User Accounts The User Accounts page will default to users who ...Time sheet submission
Users can submit their time sheets before their hours are counted towards the next payroll cycle. How do I submit my timesheet? Click on your account icon on the top right corner. Click the submit Timesheet icon. Use the calendar drop down to select ...Client Portal
AlohaABA's client portal is a convenient way for the parent or any contact on the client’s contact list to see limited information in AlohaABA. Accessing the Client Portal (for Caregivers!) You should receive an email from AlohaABA to create an ...