Aloha Practice Management Support Desk

Recent Articles
Downloading Notes and Behavior Data
Both lesson notes and behavior data graphs can be easily downloading from Welina to ensure you have access to take your data where ever you need. Downloading Session Notes Navigate to Reporting and Analytics > Lesson Notes Scroll to the far right of ...
Lesson Builder: Building out Lessons
The Lesson Build was created and designed with a high level of customization to allow a wide range of providers to create the perfect session structures for their staff. ABA is not just a science but an art! This space, we hope, gives the artist in ...
Custom Fields
What are Custom Fields Custom field allow you to create and collect exactly the information you want, giving you more control and customization of your site. In Welina they can be used to collect and track information for retention purposes, but they ...
How to Clear Your Browser's Cache and Cookies (Chrome)
Overview If you are experiencing login issues or unexpected website behavior, clearing your browser’s cache and cookies can often resolve the problem. This article provides step-by-step instructions on how to clear cache and cookies using Google ...
Release Summary 2.14.1
Please view the following video summarizing release 2.14.1. This release includes: Billing: Enhanced the AR Manager to display more relevant information and improve overall performance, making it easier to manage accounts receivable efficiently. ...

Popular Articles
BT/RBT Therapist [Basic Guide]
This is a basic guide to help therapists navigate AlohaABA. Typically therapists/RBTs will only have access to their own schedules and clients. These permissions can be customized and changed by your organization’s admin team. MFA Authentication Our ...
Setting up Staff & Client Logins
Creating a new staff login/account The staff's profile will need to be added before you can issue them an account. To add a staff Click Settings from the navigation bar Next click Security > User Accounts The User Accounts page will default to users ...
Office Ally Integration
Before you can bill through Office Ally, you'll need to complete a few steps. This process is fairly easy, the longest part of the process will be enrolling your payers to receive ERAs within Office Ally. 1. Create an Office Ally account if you ...
How do I add and manage my payments?
AlohaABA's Payment Center gives you the flexibility to add/edit new and existing payments and manage payer account balances. Accessing Payment Center The payment center can be found under the Billing section using the left navigation menu. How to add ...
Time sheet submission
Users can submit their time sheets before their hours are counted towards the next payroll cycle. How do I submit my timesheet? Click on your account icon on the top right corner. Click the submit Timesheet icon. Use the calendar drop down to select ...

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